Knowsley Safari Ticket Portal

Enchanted

Important – Please Read Before Booking

Enchanted returns bigger, brighter and more magical than ever before.

Step into a world of festive wonder at Knowsley Safari, where thousands of twinkling lights, sparkling new displays and enchanting woodland scenes transform the Foot Safari into a magical Christmas trail. Enjoy toasted marshmallows, festive food and drink, magical photo opportunities and an unforgettable evening under the lights. 

Your Enchanted Trail timeslot is your allocated trail entry time. You are welcome to arrive from 4:00pm to enjoy the rides* and safari eateries before your trail starts. 

Booking Santa's Grotto? Please ensure your Santa timeslot does not clash with your Enchanted Trail booking. We recommend allowing approximately one hour to complete the trail.

Terms & Conditions:

1. Tickets

Tickets are non-refundable and non-transferable. Entry to Enchanted is not included with Knowsley Safari Membership, however Members can enjoy an exclusive discounted ticket rate.

2. *Amusement Rides

Amusement rides operate from 4:00pm to 9:00pm and are not included in the ticket price. Ride tokens cost £1.25 each (token requirements vary by ride), or guests can purchase an Unlimited Ride Wristband for £16.

3. Event Cancellation

Knowsley Safari operates seven days a week and monitors weather conditions closely. In exceptional circumstances, Enchanted may need to be cancelled if conditions make it unsafe to open. This may include:

  • Ice or snow
  • High winds
  • Fallen trees, damaged branches or other woodland hazards
  • Flooding that significantly impacts trail conditions

4. Cancellation Decisions

Should cancellation be necessary, a decision will normally be made by 1:00pm on the day of the event, allowing our team time to monitor changing conditions and determine whether the trail can operate safely. If the event is cancelled, we will be in touch to book you another slot for a different night. If this is not possible, a full refund will be given. 

5. Arrival & Entry Times

  • Guests may arrive from 4:00pm.
  • Entry to the Enchanted trail is only permitted during your allocated timeslot.
  • Last trail entry is 7:30pm.
  • Last entry to the Winter Village is 7:40pm.
  • The event closes promptly at 9:00pm.

6. Photography & Filming

Photography and filming may take place during your visit for promotional purposes. By purchasing tickets, you consent to Knowsley Safari capturing and using your image in marketing materials.

If you have any concerns or wish to request the removal of an image, please speak to a member of the Marketing Team during your visit or contact [email protected].

Ticket options

  • Car Parking ticket - Enchanted
    Car Parking ticket - Enchanted
    Free

    Add your car parking ticket to reserve your space at the Enchanted car park. One per booking.

    0 30 max

    Add your car parking ticket to reserve your space at the Enchanted car park. One per booking.

  • Flexible Ticket Guarantee - Enchanted
    Flexible Ticket Guarantee - Enchanted
    £5.00

    We know that plans can change. With our flexible ticket guarantee we can rearrange your ticket to another date.

    0 1 max

    We know that plans can change. With our flexible ticket guarantee we can rearrange your ticket to another date.

  • Marshmallow Ticket
    Marshmallow Ticket
    Free £5.00
    Save up to £5.00 online

    Book Marshmallow toasting by the 1st November to get for FREE! One ticket per person.

    0 30 max
    Save up to £5.00 online

    Book Marshmallow toasting by the 1st November to get for FREE! One ticket per person.

  • Enchanted Adult
    Enchanted Adult
    from £9.95 to £25.00
    0 210 max
  • Enchanted Child
    Enchanted Child
    from £9.95 to £25.00
    0 210 max
  • Enchanted Toddler 1-2yrs
    Enchanted Toddler 1-2yrs
    £3.00
    0 175 max
  • Enchanted Child under 1
    Enchanted Child under 1
    Free
    0 175 max
  • Nimbus Access Card Essential Companion
    Nimbus Access Card Essential Companion
    Free

    This ticket is for an essential companion, please purchase a regular ticket from above for the Access Card Holder. We will only accept the Access Card with a +1 symbol as evidence that an essential companion is required. Please note that you will only receive a free Essential Companion Ticket when accompanying a paying guest over 3 years old. We no longer accept PIP, Carers Allowance, DLA or Blue Badges

    0 175 max

    This ticket is for an essential companion, please purchase a regular ticket from above for the Access Card Holder. We will only accept the Access Card with a +1 symbol as evidence that an essential companion is required. Please note that you will only receive a free Essential Companion Ticket when accompanying a paying guest over 3 years old. We no longer accept PIP, Carers Allowance, DLA or Blue Badges

  • Enchanted Adult Membership Holder
    Enchanted Adult Membership Holder
    from £8.56 to £22.50
    0 210 max
  • Enchanted Child Membership Holder
    Enchanted Child Membership Holder
    from £8.56 to £22.50
    0 210 max
  • Enchanted Toddler Membership Holder 1-2yrs
    Enchanted Toddler Membership Holder 1-2yrs
    £2.50
    0 175 max
Enchanted

Important – Please Read Before Booking

Enchanted returns bigger, brighter and more magical than ever before.

Step into a world of festive wonder at Knowsley Safari, where thousands of twinkling lights, sparkling new displays and enchanting woodland scenes transform the Foot Safari into a magical Christmas trail. Enjoy toasted marshmallows, festive food and drink, magical photo opportunities and an unforgettable evening under the lights. 

Your Enchanted Trail timeslot is your allocated trail entry time. You are welcome to arrive from 4:00pm to enjoy the rides* and safari eateries before your trail starts. 

Booking Santa's Grotto? Please ensure your Santa timeslot does not clash with your Enchanted Trail booking. We recommend allowing approximately one hour to complete the trail.

Terms & Conditions:

1. Tickets

Tickets are non-refundable and non-transferable. Entry to Enchanted is not included with Knowsley Safari Membership, however Members can enjoy an exclusive discounted ticket rate.

2. *Amusement Rides

Amusement rides operate from 4:00pm to 9:00pm and are not included in the ticket price. Ride tokens cost £1.25 each (token requirements vary by ride), or guests can purchase an Unlimited Ride Wristband for £16.

3. Event Cancellation

Knowsley Safari operates seven days a week and monitors weather conditions closely. In exceptional circumstances, Enchanted may need to be cancelled if conditions make it unsafe to open. This may include:

  • Ice or snow
  • High winds
  • Fallen trees, damaged branches or other woodland hazards
  • Flooding that significantly impacts trail conditions

4. Cancellation Decisions

Should cancellation be necessary, a decision will normally be made by 1:00pm on the day of the event, allowing our team time to monitor changing conditions and determine whether the trail can operate safely. If the event is cancelled, we will be in touch to book you another slot for a different night. If this is not possible, a full refund will be given. 

5. Arrival & Entry Times

  • Guests may arrive from 4:00pm.
  • Entry to the Enchanted trail is only permitted during your allocated timeslot.
  • Last trail entry is 7:30pm.
  • Last entry to the Winter Village is 7:40pm.
  • The event closes promptly at 9:00pm.

6. Photography & Filming

Photography and filming may take place during your visit for promotional purposes. By purchasing tickets, you consent to Knowsley Safari capturing and using your image in marketing materials.

If you have any concerns or wish to request the removal of an image, please speak to a member of the Marketing Team during your visit or contact [email protected].

0 items selected £0.00