FAQs / Help
It is the time you can arrive to Knowsley Safari from (not the time you need to do the Safari Drive) - we understand you may arrive a bit earlier, so we allow admission 15 minutes beforehand. We have limited space before our admission and no toilets.
We can allow entry 15 minutes before the time slot on your booking - please do not arrive earlier as we have limited space to wait.
Don't panic, bring them along on the day and we can accept contactless card payment on arrival for payment.
Carers are required to show one form of documentation as evidence such as receipt of Carers Allowance, Disability Living Allowance, Personal Independence Payment or Attendance Allowance (or staff ID if from a company).
Yes you can get out of your vehicle to experience our foot safari.
You must not get out of your car whilst on the safari drive.
We’re only taking online bookings to make your visit with us as contactless as possible. You can book an allowed time slot online even on the same day as your visit! However, with reduced capacity and allocated time slots we recommend booking in advance as tickets have been selling out.
Yes, if you’d rather not bring your own, we have wheelchairs, pushchairs and mobility scooters available to hire from the information centre. Take a look at our price list for 1-day hire below
Single Stroller £8.00
Double Stroller £12.00
Wheelchair £5.00 (£20.00 deposit)
Mobility Scooter £20.00 (£50.00 deposit)
If you are a blue badge holder, we have a dedicated parking area for those with disabilities. Disabled parking bays are adjacent to the entrance, next to the coach park. You can also access the walk around entrance with ease as there is no kerb between the parking bays and entrance.
If you have purchased tickets for The Lord Chamberlains Men outdoor theatre event you will have the option to have tickets posted out at a charge of £2. Alternatively you can opt for an e-ticket to download and print at home or sent to a mobile phone at a fee of £0.50. For any other event at Knowsley Hall you will receive an e-ticket that you can show on your mobile phone or tablet.
Guests are not required to wear a face covering when inside the Hall
There are toilets in the Hall that will be open for use.
Animals are not permitted on the Knowsley Estate.
Should you have a disability please alert us prior to your arrival so we can inform the team and advise you where best to park and enter the Hall. Whilst we make every effort to make as many rooms in the Hall as wheelchair accessible as possible, due to the nature and age of the building we are unable to guarantee all the rooms have easy access.
Tickets to events are non-refundable and non-transferable. You may be offered the option to move your booking to an alternative date should there be availability and you notify us within reasonable notice. In the event of us cancelling the event you will be offered a full refund.
There is free parking facilities on site
There is no cash machine on site but we do have a card facility.
For Sat Nav purposes please use postcode L34 4AJ. This will take you to George Hale Avenue.
For our Guided Tours of Knowsley Hall a carer of a registered, paying, disabled visitor is entitled to complimentary admission to Knowsley Hall. Carer’s must provide evidence such as a blue badge or documentation from the DWP. Please call the estate office on 0151 489 4827 to notify us before purchasing your ticket.